Privacy Policy

Privacy information of Otto Group one.O GmbH, Freiberger Straße 35, 01067 Dresden for the website www.osp.live

In the following privacy information we inform you about the processing of personal data carried out by Otto Group one.O GmbH and affiliated companies in accordance with GDPR and the Federal Data Protection Act (BDSG 2018).

Please read our privacy information carefully. If you have any questions or comments, please contact us at datenschutz@og1o.de.

1. Name and Contact Details of the Data Controller

These privacy information apply to data processing by Otto Group one.O GmbH, Freiberger Straße 35, 01067 Dresden, Germany. E-Mail: liveshopping@osp.de

Represented by: Katrin Behrens (Managing Director), Dr. Stefan Borsutzky (Managing Director) for the website www.osp.live

2. Contact Details of the Data Protection Officer

The data protection officer can be reached at: Otto Group one.O GmbH, Freiberger Straße 35, 01067 Dresden, Germany. E-Mail: datenschutz@og1o.de

3. Online Presence and Website Optimization (via Cookies)
3.1 Cookies – General Information
3.1.1 Technically Necessary Cookies

This website uses cookies. Cookies are small text files that your browser automatically creates and stores on your device. We use technically necessary cookies only to ensure the security and basic functionality of the website.

3.2 Browser Settings

You can configure your browser to prevent cookies from being stored on your device. The help function in most browsers explains how to manage cookie settings.

4. Contact

You can contact us by email, telephone or post. When you contact us, we use the personal data that you voluntarily provide solely for the purpose of contacting you and processing your enquiry. The legal basis is Article 6(1)(b), (c) and (f) GDPR.

5. Use of Various Functions on the Website / MOVEX Platform

You have the option of using various functions on our websites. All data collected in this context will be used exclusively to enable the use of these functions. The legal basis is Article 6(1)(a), (b) and (f) GDPR.

6. Use of a User Account
6.1 General Information about User Accounts

We offer you the option of permanently storing your personal data in a password-protected user account. The following data is collected: Salutation, title, name, role designation, email address, landline number and mobile number.

6.2 Protection of the User Account

To set up a user account, you must provide a password of your choice. We have taken very high technical and organisational measures to protect your data stored by us.

7. Creation of Support Requests

When users create support tickets, the technically necessary information is collected. Personal data provided is processed exclusively for the purpose of processing and closing the ticket. The legal basis is Article 6(1)(f) GDPR.

8. Recipients Outside the EU

With the exception of processing operations described in this privacy policy, we do not transfer your data to recipients outside the European Union or the European Economic Area. Data transfers are based on the EU Commission's standard contractual clauses.

9. Duration of Data Storage

The duration of data storage depends on the purpose for which we process the data. The data will be stored for as long as it is necessary to achieve the intended purpose.

10. Categories of Recipients
10.1 Processors

one.O uses processors to process your data. Processors do not use the data for their own purposes, but process the data exclusively on behalf of the controller.

10.2 Other Third-Party Partners

one.O uses other third-party partners necessary for the provision of services. one.O transfers personal data to these third-party partners if this is necessary for the provision of services or legally permissible.

11. Your Rights

You have certain rights in connection with our processing of personal data, including the right to access, rectification, erasure, restriction, portability, and the right to lodge a complaint with a supervisory authority.

11.1 Your Rights in Detail

In addition to the right to withdraw your consent, you have the following rights if the legal requirements are met:

  • the right to information about your personal data stored by us (Article 15 GDPR);

  • the right to rectify inaccurate data or to complete accurate data (Article 16 GDPR);

  • the right to erasure of your data stored by us (Article 17 GDPR);

  • the right to restrict the processing of your data (Article 18 GDPR);

  • the right to data portability (Article 20 GDPR);

  • the right to lodge a complaint with a supervisory authority.

You can assert the aforementioned rights at: datenschutz@og1o.de

August 2025